Privacy Policy

1. About aaity

aaity provides practical AI training, consultancy, and solutions for small NGOs, CSOs, OPDs, non-profits, and development professionals.

Website: www.aaity.com | www.aaity.bd

Email: knock@aaity.com

Mobile: +88-01829586235

2. What this policy covers

This Privacy Policy applies to personal information collected through the aaity website, contact forms, email, phone, social media communication, training enrolment, consultancy enquiries, solutions discussions, payment-related interactions, and related services.

3. Information we may collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, organisation name, job role, message content, payment-related details, and any other information you choose to share with us.

We may also collect limited technical information such as browser type, device information, approximate usage data, pages visited, and similar website interaction data.

4. How we collect information

We may collect information when you:

- visit the website
- complete a contact form
- send an email or message
- enquire about training, consultancy, or solutions
- enrol in training or make a payment
- communicate with us through social media or other channels

5. How we use your information

We may use your information to:

- respond to enquiries and messages
- provide training, consultancy, solutions, or support
- manage enrolment, participation, and communication
- process or confirm payments
- improve website content, services, and user experience
- send important updates related to services you have requested
- maintain internal records and service administration

6. Legal and practical basis for using information

We use information where it is necessary to respond to your request, deliver a service you asked for, manage communication, meet reasonable business and operational needs, or comply with applicable legal or administrative requirements.

7. Training, consultancy, and solutions enquiries

If you enquire about training, consultancy, or solutions, we may use the details you share to understand your needs, respond to your enquiry, provide relevant information, and communicate next steps.

8. Payments and financial information

If you make a payment or request payment support, we may collect limited information necessary to confirm payment, verify enrolment, or support a transaction. Payment processing may involve third-party payment providers such as bKash or other approved services.

aaity does not intend to store unnecessary sensitive payment information on the website. Payment providers may process certain data according to their own privacy and security practices.

9. Cookies and website usage data

The website may use cookies or similar technologies to improve user experience, support basic website functionality, understand website usage, and help improve content or performance.

You may be able to control cookies through your browser settings, although disabling some cookies may affect website functionality.

10. Sharing of information

We do not sell personal information. We may share information only where reasonably necessary for service delivery, website operation, payment processing, technical support, or where required by law.

For example, this may include trusted third-party service providers, payment gateways, hosting providers, or tools that help us manage website or service operations.

11. Third-party websites and platforms

The website may contain links to third-party websites, platforms, payment providers, or social media pages. We are not responsible for the privacy practices, content, or security of third-party services. You should review their own privacy policies where relevant.

12. Data retention

We keep personal information only for as long as reasonably necessary for communication, service delivery, internal record keeping, legal or administrative purposes, or to support follow-up related to services you requested.

13. Data security

aaity aims to take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration. However, no website, email system, or internet transmission can be guaranteed to be completely secure.

14. Your choices and rights

You may contact us to request access to the personal information you have shared with us, ask for corrections, or request that we update or delete information where appropriate and reasonably possible.

You may also choose not to provide certain information, although this may affect our ability to respond or provide services.

15. Children’s privacy

aaity does not intentionally collect personal information from children through the website unless such information is knowingly provided by a parent, guardian, school, or another responsible adult in a relevant context.

16. Changes to this policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page and will apply from the date it is published on the website.

17. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact aaity through the contact details provided on the website.